The brand new SAP Services and Support e-book explains SAP's offerings in a transparent, comprehensible way and addresses variances in between the necessities of latest clients and skilled people.
From incident administration to self-company, our services desk modules are made to keep the provider desk effective plus your buyer satisfaction degrees significant.
give a thorough description. select the correct method and product. Examine below why this is significant.
Access a variety of support channels that may help you take care of your challenge in the easiest way probable. Every one of the support channels are built-in into the appliance, working with synthetic intelligence (AI) algorithms to recommend the best channel to take care of your situation.
SAP as well as Client shall comply with these Conditions of Use which shall survive the expiration or termination of this arrangement.
The chat transcript and the many attachments will always be captured and recorded in your circumstance log, if the problem is solved promptly or not.
The electronic support experience covering all deployment scenarios and incorporated with just about every cloud membership. Supply price all on your own phrases by Benefiting from focused services, assets, and resources that support deployment, adoption and safeguard company continuity.
Gain insights into how this ERP-centric technique makes sure traceable website and auditable carbon information when providing actual-time environmental and fiscal effects analysis to enable smarter enterprise choices.
Depending on Each and every client's person situation, this migration could indicate a big transform to your Stay database, which has to be safeguarded to make certain that historical data is saved intact. This is why, SAP will accompany your migration by using a services to deal with the complex elements of this kind of undertaking and assist guide you safely and securely through the sap support migration course of action. The services is meant to enrich your All round new G/L challenge.
The SAP GoingLive Look at safeguards your SAP Remedy into a easy start off of generation. This proactive company mitigates the risks that arise from non-ideal technique and business enterprise system configuration. It makes sure a technically strong operation from the beginning and therefore safeguards your small business.
The adjustment isn't going to characterize an increase in record price ranges for SAP support choices. Influenced shoppers and companions is going to be notified in accordance Together with the respective locally agreed contractual stipulations. Browse the complete assertion in English or German.
See on your own why over 500K+ consumers are applying insightsoftware to draw prompt info insights, respond quickly to industry improvements, and outpace their Opposition
Developed-In Support gives you proactive and personalized suggestions from within your product, provides you with guided usage of SAP understanding and support industry experts, and minimizes work to get check here support tailor-made on your SAP Alternative.
SAP will likely not improve costs for current SAP Company Support contracts all through the Preliminary period of time 1 and 1st renewal time period 2.3 Once the deal is out with the First selling price lock SAP may increase the support rate by CPI on annually basis, subject to deal conditions.